E-Fill

E-Fill is a charging station provider in India that contributes to a strong EV ecosystem through tech-driven transitions to electric mobility.

Our Contribution

UX Design, UI Design, Product Strategy Prototyping

Timeline

1 Month

E-Fill is more than just an electric vehicle charging provider. The mobile application is perfectly designed to make the users ready with their vehicles without failing to manage in emergencies. The app is upgraded with seamless processes like maintaining total transparency, easy EV stations location, and tracker visibility.

Not only the charging stations, but E-Fill also launched their electric vehicles, vehicle telematics, cloud-based CMS, and mobile app for commercial vehicles and private chargings. Hence leads to Greener Future Contributions.

Objective

E-Fill aims to become the largest charging network in India connecting cities and vehicle owners to a sustainable ecosystem. All set to launch its own electric vehicles with zero tailpipe emissions of air pollutants & lower noise. The tech-advanced CMS and mobile app facilitate telematic solutions to help fleet owners for tracking of vehicles, cost-optimization and increase productivity.

Problems

Switching to an EV is the biggest move this generation has made but this will take time longer than a decade. There are various issues that arise when switching to EVs.

Some main issues identified are- Upscale the charging network and easily locate the charging stations.

Addressing the accurate tracking of charging capacity.

Maintain functionality and automation.

Access, performance, payment, and power. Not every provider has efficiently solved these issues hence people step back to adopt EVs.

AC and DC charging variation issues.

Minimizing the charge time and queues.

To offer secure, robust, and intuitive charging solutions for EV drivers and businesses.

EVs rely on data, and hence there comes the issue of cyber security, malicious attacks, and data security.

Challenges

Reducing the inconsistency in the operating system and infrastructure was the biggest challenge while designing the mobile application.

To develop a highly responsive and accurate mobile application that allows easy allocation of charging stations at various locations, charging station capacity, and crowd information.

EV charging software needed a transparent billing and invoicing system able to handle multiple payment schemes. Including prepaid, pay-per-use, and payment gateways to support credit card payments.

Simplifying too many features that complicate navigation and use of the app to make it more user-friendly. An Easy-to-User Customer Service Portal and Reporting Features were crucial needs for efficient facilitation.



Our Solutions

After visualizing all the issues, we have contextualized the possible implementations to have a sorted user interface-

After thorough research, we made a prototype that targets all the issues a user can face and what more we can cater to make the user experience more soothing and highly responsive.

UI design that gives an edge over the competition by taking customers' individual user experience needs into account and incorporating current design trends, we created unique UI designs that are sure to help every user.

Provided with a UI design that not only reflects a unique brand identity but also takes into account important business aspects such as competitiveness and support of marketing and customer service objectives. This includes effective up/cross-selling, strategic offers, and increased dwell time.

Approach

Conceptualizing the pain points that an application should solve to make the user experience better, we wore the shoes of users and listed the routes to simplified user experience solutions.

Style Guide

We kept the mobile application view simple and the color concept straight to the idea of the invention. Also, the visuals and images used are highly engaging.

Visual Output

After the strategic wireframing and feedback we came up with a highly engaging mobile app that is a visually attractive screen to screen and an interface easy to use.

PointofViewer team has made a mobile app that is highly responsive and interfaces that makes the app user-friendly. Our customers are more satisfied with the strong data-protected interface.

Vikas Jwala Founder of Stintlief Technology

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